Contact
Helping you is what we do.
When we chose our current location on Staples Mill Road, we sought out a location central to growing neighborhoods in our community. We wanted to be where we could help young families get into their first homes. We wanted to be a financial resource for students at VCU and J. Sargeant Reynolds Community College. And we wanted to be in an area that was easy accessible for our members.
We really do love it when we can connect with our members face to face. But, of course, that’s not always practical. Most of the time it’s just much more convenient for you to pick up the phone or send us a quick email.
So with that in mind, if you ever have a question about how to Chart Your Path or you need assistance with anything relating to your accounts, come in and see us, email us or give us a call. The branch is conveniently located off I-64 West at:
6011 Staples Mill Road
Richmond, VA 23228
Phone: 804.266.2767
Fax: 804.266.5803
Toll-Free Line: 800.230.7367
Email: info@rivertracefcu.org
Routing Number:
For Direct Deposit and setting up ACH (Automatic Clearing House) transactions, our routing number is 251082398.
Lobby Hours:
Monday, Tuesday, Wednesday and Friday: 9:00 a.m. to 5:00 p.m.
Thursday: 10:00 a.m. to 5:00 p.m.
If you’re not a member yet, let RiverTrace help you Chart Your Path. It’s easy to enroll and we can take care of it for you when you open an account or apply for a loan.
Quick navigation
Blog | Lobby Hours | Disclosures | History of the Credit Union | Joining RiverTrace
Contact Us | Meet the Staff | Board of Directors
Federally insured by NCUA
Equal Opportunity Lender
Equal Housing Lender
Fee Schedule
RiverTrace Federal Credit Union | 6011 Staples Mill Rd. | Richmond, VA 23228 | 804-266-2767
Main: 804-266-2767
FAX: 804-266-5803
Routing #: 251082398
About RiverTrace FCU
RiverTrace Federal Credit Union is a not-for-profit, federally insured financial institution serving the Greater Richmond area. Anyone who lives, works, worships or attends school in Henrico, Chesterfield, or Hanover counties, or the city of Richmond is welcome to join RiverTrace FCU. Geographically, our credit union is located near Glen Allen, Lakeside and Dumbarton in Henrico County, Virginia. As a local Richmond credit union, we afford our members a level of personal service and local decisions on loans that large, multi-region financial institutions cannot match. RiverTrace offers free checking accounts with free VISA® Debit Cards and savings account options that are all federally insured up to $250,000 by NCUA. We also offer all of the convenience services consumers depend on: online banking, mobile banking, online bill pay and nationwide fee-free ATM access. Our VISA® Platinum Credit Card has no annual fee, no balance transfer fee, generous credit lines and competitive fixed rates. We invite you to compare our Richmond auto loan rates to any Henrico bank. RiverTrace also has extremely competitive rates on mortgages, personal loans and a suite of credit building loans to help members establish or repair their credit.
RiverTrace® is a federally registered trademark owned by RiverTrace Federal Credit Union and may not be used, displayed or reproduced by any other party without the express written permission of RiverTrace Federal Credit Union.